Quest – The Employee Engagement SaaS Platform

My Role

Product Designer, UXR

My Team

Deepak, Nupur,

Rishabh, Rishaad

Timeline

July 2022 - May 2023

My Role

Product Designer, UXR

My Team

Deepak, Nupur, Rishabh, Rishaad

Timeline

July 2022 - May 2023

Quest – The Employee Engagement SaaS Platform

Introduction

Quest is a powerful all-in-one SaaS platform designed to keep employees, admins, and leaders aligned. It brings updates, feedback, and decisions into one shared space, ensuring nothing slips through the cracks. With Quest, teams gain clarity, stronger collaboration, and full transparency across the board.

It turns everyday tasks into meaningful progress with gamified tasks, team vibes, and a workspace that actually thrives. Work smarter, grow faster, and never miss a ahead.

My Role

At SchbangQ, I was part of the founding design team and led the end-to-end design of Quest, our flagship product. As the sole designer, I was responsible for everything from early-stage brainstorming and defining the user experience to creating high-fidelity wireframes and conducting QA to ensure pixel-perfect implementation. Throughout the process, I collaborated closely with multiple stakeholder.

  • Product Manager - to define project scope, gather requirements, and co-develop feature ideas, including SEO-focused strategy.

  • COO - for timely feedback and for strategic UX direction

  • Engineers - to ensure seamless handoff and precise execution of the design vision.

  • Other Designers - to delegate and oversee parallel tasks, and make sure that the timelines were met.

Product Case Study

Learning Journey

Growth

Learning Journey

Gamification

Growth

UX Design

Employee Engagement

Gamification

UX Design

Employee Engagement

Quest brand Strategy

Strategy framework

Why we exist?

Our core mission and what drives us

The Quest empowers people and organisation's to grow together by enabling transparency, support, and purpose-driven learning.

User needs

The key friction or gap we’re solving

It’s hard to track growth, keep people aligned, and build a connected culture. We need one place to manage that journey.

Brand position

What sets us apart and why users should believe in us

A people-enabler SaaS that integrates employee engagement, LMS, support, and performance tracking built for clarity, culture, and growth.

Principle

The principles behind how we build and show up

Openness, encouragement, ownership, continuous improvement, transparency, and shared success.

Tone

The personality behind our voice and interactions

Supportive but bold. Curious but clear. Optimistic. Always aligned with people-first growth.

Why Quest?

At Quest, we’re building more than a platform, we’re shaping a culture. Our values guide how we work, grow, and support one another.

Grow With Purpose

Learning isn’t a one-time task, it’s how we move forward. With Quest, every employee has the tools and support to keep growing, one skill at a time.

Keep It Clear

No jargon. No guesswork!
We believe in saying things simply whether it’s feedback, goals, or just updates. Clarity helps us move faster and trust each other more.

Keep It Clear

No jargon. No guesswork!
We believe in saying things simply whether it’s feedback, goals, or just updates. Clarity helps us move faster and trust each other more.

Lead From Where You Are

You don’t need a fancy title to make a difference. Speak up, take initiative, own your part. Everyone here has the power to shape what The Quest becomes.

Lead From Where You Are

You don’t need a fancy title to make a difference. Speak up, take initiative, own your part. Everyone here has the power to shape what The Quest becomes.

Build With Others

We’re better when we work together.
The best ideas come when people from different teams, backgrounds, and roles connect. So we stay open, collaborative, and always up to co-create.

Back the Brave

Trying something new takes guts.
We celebrate people who raise their hand, take chances, and give it a go even if it doesn’t work out. Progress > perfection.

Quest brand Strategy

Strategy framework

Why we exist?

Our core mission and what drives us

The Quest empowers people and organisation's to grow together by enabling transparency, support, and purpose-driven learning.

User needs

The key friction or gap we’re solving

It’s hard to track growth, keep people aligned, and build a connected culture. We need one place to manage that journey.

Brand position

What sets us apart and why users should believe in us

A people-enabler SaaS that integrates employee engagement, LMS, support, and performance tracking built for clarity, culture, and growth.

Principle

The principles behind how we build and show up

Openness, encouragement, ownership, continuous improvement, transparency, and shared success.

Tone

The personality behind our voice and interactions

Supportive but bold. Curious but clear. Optimistic. Always aligned with people-first growth.

Quest brand Strategy

Strategy framework

Why we exist?

Our core mission and what drives us

The Quest empowers people and organisation's to grow together by enabling transparency, support, and purpose-driven learning.

User needs

The key friction or gap we’re solving

It’s hard to track growth, keep people aligned, and build a connected culture. We need one place to manage that journey.

Brand position

What sets us apart and why users should believe in us

A people-enabler SaaS that integrates employee engagement, LMS, support, and performance tracking built for clarity, culture, and growth.

Principle

The principles behind how we build and show up

Openness, encouragement, ownership, continuous improvement, transparency, and shared success.

Tone

The personality behind our voice and interactions

Supportive but bold. Curious but clear. Optimistic. Always aligned with people-first growth.

Problem Statements

Employees struggle with fragmented tools for engagement, learning, and recognition, resulting in a disjointed growth experience.

Limited visibility into goals, progress, and feedback, especially across hierarchies often leaves employees feeling misaligned and disconnected from the larger vision.

Scattered feedback and outdated LMS systems make continuous learning difficult for employees. And with most companies lacking built-in platforms, employees are often pushed toward external or paid certifications to grow and upskill.

Admins and leaders often lack the tools to effectively manage teams, monitor performance, and design impactful engagement journeys.

Competitive Analysis

Quantitive Research Result

This study was done to understand how companies approach engagement and growth, and to hear directly from employees about how open they are to getting involved. We surveyed 200 people from different industries and company sizes.

Solutions

Develop a SaaS platform that empowers employees through integrated engagement, learning, and growth tools.

Combine Employee Engagement, LMS, and support features into one seamless, people-first experience.

Introduce gamified elements like badges, leaderboards, and rewards to boost motivation, celebrate achievements, and drive consistent engagement

At Quest, we empower every employee to grow, stay connected, and move forward!

Solution

Enable full transparency with end-to-end tracking of goals, feedback, and development milestones.

Create a culture of continuous improvement, helping individuals and teams move from good to great.

Support every employee’s journey to upscaling with tools that drive real progress.

Solutions

Develop a SaaS platform that empowers employees through integrated engagement, learning, and growth tools.

Combine Employee Engagement, LMS, and support features into one seamless, people-first experience.

Introduce gamified elements like badges, leaderboards, and rewards to boost motivation, celebrate achievements, and drive consistent engagement

Solution

Enable full transparency with end-to-end tracking of goals, feedback, and development milestones.

Create a culture of continuous improvement, helping individuals and teams move from good to great.

Support every employee’s journey to upscaling with tools that drive real progress.

Solutions

Develop a SaaS platform that empowers employees through integrated engagement, learning, and growth tools.

Combine Employee Engagement, LMS, and support features into one seamless, people-first experience.

Introduce gamified elements like badges, leaderboards, and rewards to boost motivation, celebrate achievements, and drive consistent engagement

At Quest, we empower every employee to grow, stay connected, and move forward!

Solutions

Enable full transparency with end-to-end tracking of goals, feedback, and development milestones.

Create a culture of continuous improvement, helping individuals and teams move from good to great.

Support every employee’s journey to upscaling with tools that drive real progress.

Site-map

A visual overview of Quest’s architecture, mapping out the hierarchy and connections between key pages and screens.

Wireframes

Final Designs

Employee Dashboard

Employee Dashboard

Employee LMS

The Courses page provides employees with a comprehensive view of their learning journey, including ongoing courses, completed ones, and saved courses they haven’t started yet. From this page, users can directly launch any course, which takes them to a detailed course view.


Each course includes a dedicated Discussion Forum section for peer interaction, and a calendar widget to help track upcoming tasks and deadlines.

The Courses page provides employees with a comprehensive view of their learning journey, including ongoing courses, completed ones, and saved courses they haven’t started yet. From this page, users can directly launch any course, which takes them to a detailed course view.


Each course includes a dedicated Discussion Forum section for peer interaction, and a calendar widget to help track upcoming tasks and deadlines.

Super-admin Dashboard

Super-admins have full access to design and oversee the engagement curriculum. Their view includes four key sections: Dashboard, Manage Quest, Organisation, and Reports.

Admin Dashboard

Admin Dashboard

Admins can switch between teams using a dropdown to view stats for a selected duration. The dashboard includes a carousel of activity books with participation details, plus a progress overview showing each employee’s level, earned badges, and task status.

Quest Branding

Making Our Mark

Quest logo is simple, bold, and smart just like the experience we aim to deliver. The standout “Q” isn’t just a letter; it’s a symbol. The circular form reflects progress and motion, while the subtle notch hints at direction and discovery a nod to each employee’s personal journey.


This mark works everywhere from internal dashboards to learning modules, always reminding users that The Quest is where growth begins.

Iconography

Quest’s icon system is thoughtfully categorised by user role and interface context ranging from Super Admin to LMS. Each icon is available in distinct interaction states: Default and Hover/Click, ensuring clear visual feedback and intuitive navigation.

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